Interesting read from HBR on the latest findings around remote team performance: https://bit.ly/AspireMCL102
It is no surprise that interconnectedness is a big factor, but I also noted the point about being authentic. This certainly does not mean that a leader should always wear his/her heart on the sleeve, so to speak, but a willingness to be honest with others often inspires them to reciprocate. The alternative is that issues remain below the surface until they explode into view with the attendant costs in time, stress and ultimately business performance (including staff turnover). Emotional intelligence is not a 'nice to have' for effective leadership; it is vitally important. Nor is it a 'soft' skill: it requires focus, commitment and courage. However, as the article proves, the rewards are worth it both personally and professionally.