Article: http://bit.ly/Feedback-HBR
This short study by the HBR shows the effect of allowing staff the opportunity to provide feedback. As well as reducing quit rates, it has also been found that those who are given a voice work better. Face-to-face with key and other staff is obviously best, but even a short online satisfaction survey has beneficial effects. With high employment and a shortage of skills nationally, could this be a quick win for you/your company?
