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August 7, 2019

A new slideshow on coaching and mentoring is now available in our Secret Facebook Group for subscribers. If you would like access, please get in touch with me at

July 30, 2019

 The benefits of employee engagement are well quantified and well known. They include higher morale, greater agility, lower staff turnover, better customer service and higher profitability (see the MacLeod Report for a full listing). However, Gallup's 2018 survey showed that only 11% of British workers are engage...

May 16, 2018

It is really important to show compassion as a leader. It is also important to understand that being compassionate does not mean being soft. It's a shame that HBR used the GIF with this article ( as it conveys the wrong image: Truly compassionate leaders care enough for their team to make to...

May 2, 2018

I hope you never need this, but just in case.....

 Don't skip over the first point: make sure you are holding them accountable for something that they really are responsible for. 

November 22, 2017

Coaching and mentoring are 2 essential tools in the leader’s arsenal. The vast majority of large, successful companies now expect their managers to be able to use these skills to motivate and develop their teams. This results in much higher levels of employee engagement with attendant business benefits (higher pr...

November 21, 2017

What is unhealthy conflict costing your business?
Here's a tool to help you quantify:
Aspire's programmes help reduce unhealthy (personal) conflict and PROMOTE healthy (issues-based) conflict to get buy-in. Call 020 3904 7501 for more information.

November 14, 2017

Delegate effectively.

There are 2 main errors leaders can make: delegate too little, too late and continue to micro-manage, or delegate too much and to the wrong person. Both are very damaging.

The first error severely limits the both individual and organisational capacity. It also ensures that ideas and staff enga...