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June 11, 2018

The ability to ask great questions is a key leadership skill: they unlock/reveal information, stimulate thinking and boost engagement. Knowing how and when to ask closed ('yes' or 'no') and open questions will empower your leadership.

Here's an article that expounds the subject: https://hbr.org/ideacast/2018/05/as...

March 15, 2018

  They used to be common but a modern trend is to use computer algorithms to measure metrics such as email response times to gauge employee engagement levels. However, surveys remain a hallmark of high-performing HR systems. They serve at least 3 useful functions: they are great predictors of behaviour, they give...

November 8, 2017

There are many exciting aspects to leadership: making decisions, growing your staff, setting the vision, etc. Communicating the same message again and again may not be one of them, but it is no less important. Studies show that employees need to hear a message 7 times on average before they really believe the sen...

October 30, 2017

Be consistent but tailor your style.

 It is important to be even-handed and consistent when dealing with your team whilst also understanding that each person is an individual with different motivations and preferred behaviours. The good leader will behave consistently and apply common, high standards when holding...

October 9, 2017

Okay, as this is the last in the '10 tips' series for meetings, here are 2 to finish with:

1. Debrief with self and others after a meeting. What went well, what didn't work? How could you do it differently next time? Of course, this is a really helpful thing to do not just after meetings but after pitches, project...

October 2, 2017

Be prepared. Lots of aspects to this, of course, but I find it helpful to focus on the following 2 activities:

  1. Research the attendees by checking out their profiles on LinkedIn, Twitter, Facebook, etc. Then, look at the wider picture: For example, if they are representing other companies, what are the big issu...

September 20, 2017

Really good article by Regus: "A successful leader needs to be at ease switching between emotionally driven decisions and purely intellectual ones." 

It's okay to have a preferred style, but good leaders, including very senior leaders, must be able to flex their approach depending on the needs of the task, team, i...

September 18, 2017

Save yourself a lot of time and stress by managing communications properly:

Ensure the agenda is sent out in good time to allow people to prepare and have the minutes distributed as soon as possible after the meeting whilst all is still fresh. Maximum is usually within 5 working days, but the shorter the better.

AL...